DUTIES AND RESPONSIBILITIES

Ensure compliance with the production plan following the quality standards.

Collaborate with the CEO to develop the business strategic goals and objectives within an op

Prepare food according to work standards, preparation sheets, photographs and instructions from supervisors and assist the head chef in training staff. Participate in improving the quality of food and

确保拜访客人的专业性：运用凯悦的顾问式销售原则和市场营销分析报表工具理念。

Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.

根据既定的

将布草放入洗衣机并加入规定数量的洗涤液、皂液或其它清洗剂。

Loads linen into washer and adds specified amount of detergent, soap, or other cleaning agent.

操作自动水洗及漂洗布草的机器。

Operates mac

遇到投诉或问题，如果不能立即找到解决问题的方法，则向领班/副理汇报。

Reports complaints or problems to Team Leaders/ Assistant Manager if no

immediate solution can be found.

确保具有营销员的态度并在

Assists in providing food that are healthy, hygienic and has variety.

协助员餐副厨师长，为员工提供健康/卫生/多种花样的食品。

Assists in making progress on task according to Associate suggestion and

协助值班工程师完成所有日常工作，并确保所有工程部相关设施能安全有效地运作。

To support the Manager in the performance of all the daily duties by processing and ensuring that all services associated wi

Patrol lobby lounge, corridor, guest floor and public area.

对大堂，走廊，客房楼层和公共区域进行巡查。

Talking with management, our guests, associates and ask them something to Investigates infrin

遇到投诉或问题，如果不能立即找到解决问题的方法时，则向副理汇报。

Reports complaints or problems to Assistant Manager if no immediate solution can be found.

确保具有营销员的态度并在酒店内随时发现销

Ensures all telephone calls are handled in a polite, efficient manner.

确保用礼貌，有效的方式处理所有来电。

Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution

确保遵循品牌承诺并始终提供优异的对客服务。

Delivers the brand promise and provide exceptional guest service at all times.

适时的为其他部门员工同样提供优质的服务。

Provides excellent service to inte

？按照制定的计划时间表开展客房服务和维护保养工作并高质量的完成工作。

Carries out guestroom servicing/ maintenance works according to the established schedule and high quality of finishing work.

运用

Uses fresh products whenever possible to ensure guests are always offered a variety of food items.

利用鲜活的产品, 以确保任何时候都能向客人提供花样繁多的菜肴。

Ensures food surpluses and leftovers

Prepare food according to work standards, preparation sheets, photographs and instructions from supervisors and assist the Head Chef in training staff.

Participate in providing food development to en

确保礼宾部的有效运行,并根据有关理念表现出始终如一的礼貌,专业,有效和灵活的服务态度。

Ensures the smooth running of the Concierge department and related areas according to the established concept state

持续监视安全装置中紧急的状况。

Continuously monitors installed safety devices for emergency readiness.

巡逻公共区域，餐厅，客用楼梯，办公室，植物室，以及酒店的其他地方，确保这些地方和酒店内、外财产

协助制定和维护详细的部门运作手册，反映部门的政策和程序，工作流程和绩效标准。 确保年度回顾准确反映任何变化。

Assists with the development and maintenance of a detailed Departmental Operations Manual t

Uses fresh products whenever possible to ensure guests are always offered a variety of food items.

利用鲜活的产品, 以确保任何时候都能向客人提供花样繁多的菜肴。

Ensures food surpluses and leftovers

岗位职责:

1.协助做日常功能表和酒店餐饮部门例会内容的存档。

2.按照餐饮总监的要求处理文件，设置日历行程。

3.保证餐饮部门的办公用品/文具供应量充足。

4.负责准备每月餐饮各部门老大的考勤。

5.记录餐饮部

岗位职责:

1.全面了解所有餐饮服务和门店、酒店服务/特色和营业时间。

2.全面了解并遵守所有酒店和部门政策和程序。

3.创建和维护部门记录、报告等的归档系统。

4.根据行政总厨的要求/指示制定SOP/流程简报。

5

Position:Senior Sales Manager

职位：高级销售经理

有相关工作经验，积极工作态度