岗位职责
1.协助制定酒店年度培训规划和月度培训计划。
2.负责酒店年度、月度培训计划实施的组织、协调工作。
3.按期向上级领导反馈酒店培训实施结果。
4.与相关部门及人员进行沟通,取得培训工作所需的协助。
岗位职责:
1.熟悉和了解客房产品及服务,以便向客人解释和促销。
2.按规定执行酒店安全制度、紧急情况处理程序。
3.依照酒店要求记录安全日志和事故记录。
4.坚持执行酒店清洁和维护。
5.监督夜床服务。
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